Cancellation Policy

This policy is offered in addition to your legal rights.

Your legal rights: When you buy a service from a business, in law you have a number of rights as a consumer. These include that any service should be carried out with...

Reasonable care and skill, Within a reasonable time, At a reasonable price.

Our policy: In addition to your legal rights, Cancelled bookings within 4 weeks prior to the event date will attract a fee of:

£25 will be due if giving 4 or more weeks notice
100% of the quoted fee will be due if not giving 4 week’s notice
One Free re-booking in the event of emergency cancellation (within 48hrs Notice)

Special Covid-19 Rules

We can only attend events if it is legal to do so
In the event your event can't go ahead we will allow you to reschedule

Please contact us via text, email or in writing to cancel your booking:

Text: 07783480656

Email: web@facepainter.com

Address:
FAO: Rebecca Waite
Facepainter.com Ribble Ave
Darwen
BB3 0JR